The Challenge
Before digitalization, Kapana Express faced several operational challenges:
- Manual phone order taking led to frequent errors and missed orders
- Limited operating hours restricted potential revenue
- Paper-based menu updates were time-consuming and wasteful
- No way to track customer preferences or order history
- Staff spent 70% of their time managing orders instead of food preparation
We developed a comprehensive digital ordering system that transformed their operations
Implementation Impact
Here's how your project impacted the industry and your customers.
Core Performance
Overall metrics impact
Performance: 95.3%
27.1%
Weighted performance across core metrics
Financial Growth
Revenue and cost trends
Total Impact: $215
275.0%
Combined revenue growth, cost reduction, and average job value
Operational Growth
Performance comparison
Coverage Growth: 200%
142.5%
Combined coverage area and technician efficiency growth
Project Gallery
Explore the visual journey of Local Restaurant Online Ordering System
Client Success Story
The online ordering system has revolutionized our business. We're serving more customers with fewer errors, and our staff can focus on food quality instead of answering phones. The kitchen display system has improved our preparation efficiency, and the analytics help us make better business decisions.
Maria Hausiku
Restaurant Owner